Rudge Farm Holiday Cottages Booking Conditions

1.  CONTRACT  When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your deposit payment has cleared and your booking is subsequently confirmed in writing via a letter of confirmation sent by post or email.  

2.  FEES   For bookings made less than six weeks in advance the total amount is payable on booking.  For all other bookings a deposit of one third of the rental is payable on booking and is only refundable if the required accommodation is not available.  The balance of the rental is payable 6 weeks prior to arrival (we will invoice you at this time.)  Non-payment of the balance six weeks in advance shall be deemed to be cancellation of the booking.  Any cheques should be made payable to Rudge Farm LLP  

3.  CANCELLATION   In the event of your needing to cancel your holiday we will try to re-let your cottage.  If this is possible your money will be refunded, less £30 handling charge.  If we are unable to re-let your holiday then none of the monies paid to us can be refunded.  We advise you to take out cancellation insurance through www.travelfirst.co.uk  

4.  VAT at 20% is included in the price.  

5.  CHANGE OF COTTAGE  We reserve the right to change which cottage you are in, to another the same size or larger, according to other bookings taken. (Unless you have expressly asked us not to do so).  

6.  HIRER'S RESPONSIBILITY   The hirer is responsible for the cottage and is expected to take all reasonable care of it.  All damages and breakages are the responsibility of the hirer and the cost of making good such shall be payable on demand.  The cottage and contents must be left clean and tidy at the end of the hire period.   We reserve the right to charge £25 housekeeping fee if the cottage is not left as you found it.  

7.  OWNERS LIABILITY    The owner will not be liable for personal injury (other than resulting from negligence) to the hirer or any member of his party, or for the loss or damage to the property of the hirer (including vehicles and contents).  

8.  ARRIVAL AND DEPARTURE   Guests are requested to arrive after 3pm and to vacate their cottage by 10am on the day of departure.  

9.   PETS   We regret that we are unable to accommodate dogs or other pets.