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Booking Conditions

Our full booking conditions for your holiday at Rudge Farm Cottages


booking conditions – rudge farm self catering holiday cottages

1. Contract 

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your deposit payment has cleared and your booking is subsequently confirmed. This confirmation will be sent by email or post (if no email is available).  

You may still remain liable to pay for the booking, even if you are unable to take your holiday.  Even where you have not paid in full at the time of cancellation, you will remain liable for the full cost.

2. Fees

If you make a booking less than six weeks in advance the total amount is payable on booking of your cottage.  For all other bookings a deposit of 30% of the rental is payable on booking and is only refundable if the required accommodation is not available. 

The balance of the rental is payable 6 weeks prior to arrival (we will invoice you at this time).  Any non-payment of the balance six weeks in advance shall be deemed to be cancellation of the booking.  Cheques should be made payable to Rudge Farm LLP. We can provide details of our bank account for direct bank transfers.

3. Cancellation

In the event of your needing to cancel your holiday, it is important that you tell us at the first opportunity so that we can try to re-let your holiday cottage. If this is possible your money will be refunded to the extent of any money recovered. If we are unable to re-let your holiday then none of the monies paid to us can be refunded. Rudge Farm recommends you consider taking out appropriate cancellation or travel insurance to protect you against possible loss.

We would only cancel your booking if your cottage was unavailable for reasons beyond our control but would, however, attempt to offer you alternatives subject to the COVID-19 clause below. If this was not possible or unacceptable to you, then we would refund all monies paid by you for your holiday – our liability would not extend beyond this refund.

COVID-19: If you have made a booking after 23 March 2019 and your accommodation was unavailable due to government restrictions imposed upon us or the government has imposed travel restrictions, you will not be entitled to a refund of monies you have paid.  You will however be able to move the start date of your booking to any date up to 12 months from your original arrival date, subject to availability and any difference in rental cost.  We will also allow you to change both the length of the stay and the cottage, again subject to availability and any difference in rental cost.

4. VAT

20% and included in the price.

5. Change of Holiday Cottage

Rudge Farm reserves the right to change which holiday cottage you are in, to another the same size or larger, according to other bookings taken (unless you have expressly asked us not to do so). We will only need to do this in extremely rare circumstances.

6. Hirer’s Responsibility

The hirer is responsible for the holiday cottage and is expected to take all reasonable care of it. All damages and breakages are the responsibility of the hirer and the cost of making good such shall be payable on demand. The holiday cottage and contents must be left clean and tidy at the end of the hire period. We reserve the right to charge £50 housekeeping fee if the holiday cottage is not left as you found it.

7. Owner’s Liability

Rudge Farm will not be liable for personal injury (other than resulting from negligence) to the hirer or any member of his party, or for the loss or damage to the property of the hirer (including vehicles and contents).

8. Arrival and Departure

Please be aware you are requested to arrive after 4pm and to vacate their holiday cottage by 10am on the day of departure.

9. Pets

We regret that we are unable to accommodate dogs or other pets.

What Our Guests Say...

Relaxing weekend - The accommodation was lovely, clean and tidy. Quiet and relaxing. I went away with my husband for a peaceful weekend break and that is exactly what we got. But on the other hand the place well equipped for children and so we will be back with our children next time. Plenty of things to do locally for children and couples.

Megan, Towcester

Great family fun - We had a great family trip with 14 of us sharing three adjacent cottages to celebrate a family birthday. Whilst we were only there for two nights, the facilities on site were great and kept the three children entertained and busy.

Simon, Cambridge

Family birthday weekend - Fantastic place to stay. Beautiful views, gorgeous spacious cottages and very modern and clean. Couldn't ask for a better place to stay. Absolutely perfect. Very well equipped with everything you need. Would definitely recommend.

Sarah, Cardiff

We stayed in 'Pigsty Cottage'. So beautiful, we had our own little veranda & stunning views overlooking the lakes & surrounding countryside. A short drive to Chesil Beach. The cottage is well equipped & comfortable. A jug of milk & a selection of tea & coffee was a lovely welcome!

Maryann, Kent

Loved our holiday. Lots to keep our little one entertained, tennis, games room, trampoline, rowing boats, fishing, playing in the meadow, the ducks and woodland walks. Cottage lovely clean and had everything we needed. We went to Burton Bradstock beach, monkey world, dinosaur & teddy bear museums in Dorchester, Lulworth Cove, Abbotsbury children's farm. Fantastic time and back for more hopefully next year.

John, Swanley
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