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Booking Conditions

Our full booking conditions for your holiday at Rudge Farm Cottages

 
 

booking conditions – rudge farm self catering holiday cottages


1. Contract 

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your deposit payment has cleared and your booking is subsequently confirmed. This confirmation will be sent by email or post (if no email is available).  

You may still remain liable to pay for the booking, even if you are unable to take your holiday.  Even where you have not paid in full at the time of cancellation, you will remain liable for the full cost.

2. Fees

If you make a booking less than six weeks in advance the total amount is payable on booking of your cottage.  For all other bookings a deposit of 30% of the rental is payable on booking and is only refundable if the required accommodation is not available. 

The balance of the rental is payable 6 weeks prior to arrival (we will invoice you at this time).  Any non-payment of the balance six weeks in advance shall be deemed to be cancellation of the booking.  Cheques should be made payable to Rudge Farm LLP. We can provide details of our bank account for direct bank transfers.

3. Cancellation

In the event of your needing to cancel your holiday, it is important that you tell us at the first opportunity so that we can try to re-let your holiday cottage. If this is possible your money will be refunded to the extent of any money recovered. If we are unable to re-let your holiday then none of the monies paid to us can be refunded. Rudge Farm recommends you consider taking out appropriate cancellation or travel insurance to protect you against possible loss.

We would only cancel your booking if your cottage was unavailable for reasons beyond our control but would, however, attempt to offer you alternatives subject to the COVID-19 clause below. If this was not possible or unacceptable to you, then we would refund all monies paid by you for your holiday – our liability would not extend beyond this refund.

COVID-19: In the event that we are required to close or national travel restrictions are in place due to COVID-19 such that you are unable to visit us we will be offering you the option to postpone your stay or receive a voucher to use for any stay before December 2021. If you are unable to reschedule a holiday with us we will of course provide a full refund. Any postponed stay is subject to availability and any difference in rental cost.  We will allow you to change both the length of the stay and the cottage, again subject to availability and any difference in rental cost.

It is very important that if you or anyone in your party are displaying symptoms of COVID-19 you should not arrive at Rudge Farm and contact us as soon as possible to discuss your booking.  In addition, if you or anyone in your party develops symptoms of COVID-19 during your stay please let us know immediately and for the safety of all our guests we will ask you to leave Rudge Farm as soon as possible.  In the event that the guest is unable to vacate the property, that guest will be fully liable for any costs and rental associated with their extended stay.

4. VAT

VAT is included in the price at the prevailing rate of VAT.

5. Change of Holiday Cottage

Rudge Farm reserves the right to change which holiday cottage you are in, to another the same size or larger, according to other bookings taken (unless you have expressly asked us not to do so). We will only need to do this in extremely rare circumstances.

6. Hirer’s Responsibility

The hirer is responsible for the holiday cottage and is expected to take all reasonable care of it. All damages and breakages are the responsibility of the hirer and the cost of making good such shall be payable on demand. The holiday cottage and contents must be left clean and tidy at the end of the hire period. We reserve the right to charge £50 housekeeping fee if the holiday cottage is not left as you found it.

7. Owner’s Liability

Rudge Farm will not be liable for personal injury (other than resulting from negligence) to the hirer or any member of his party, or for the loss or damage to the property of the hirer (including vehicles and contents).

8. Arrival and Departure

Please be aware you are requested to arrive after 4pm and to vacate their holiday cottage by 10am on the day of departure.

9. Pets

We regret that we are unable to accommodate dogs or other pets.

What Our Guests Say...

Family birthday weekend - Fantastic place to stay. Beautiful views, gorgeous spacious cottages and very modern and clean. Couldn't ask for a better place to stay. Absolutely perfect. Very well equipped with everything you need. Would definitely recommend.

Sarah, Cardiff

If your looking for a peaceful holiday in the deep countryside this is perfect.The wildlife is great with so much to see and the most wonderful walks on your doorstep.Pigsty cottage was excellent for us and the view from the cottage was stunning.

Toby, Carmarthen

Lovely weekend - The cottage is absolutely amazing, much more than expected!! We had a lovely weekend in Dorset and stay there just made it perfect... clean, friendly staff and really beautiful place!! We’ll come back soon!!

Linda, Shropshire

I organised this get away for my husbands 40th with our family and friends. What a wonderful weekend we all had! The farm is a kiddies paradise. They just loved the freedom with lots to do. This always makes a parents break away heaven. The cottages are clean and comfy - a home from home. Beaches are nice and close too. We will be back.

Janine, Surrey

Just spent a long weekend here and must say thoroughly enjoyed it. Stayed in Carter's cottage, lovely and warm and cosy and spotlessly clean. Went with our daughter and one year old grandson. Perfect for families so much there to do - would love to go back in the summer months although weather was kind to us sunny but cold. Very well equipped all you could possibly want with good local pubs.

Susan, Surrey
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